Are you unable to access the drupal website and getting insufficient value for max_allowed_packet option error? This tutorial will help you.
The error occurring because of the insufficient value for max_allowed_packet option.
To solve it, follow these steps:
1. Access the server using SSH with root user.
2. Create a back up for /etc/my.cnf file:
# cp -p /etc/my.cnf{,.backup}
3. Open the /etc/my.cnf file:
# /etc/my.cnf
4. Add the following line under [mysqld] section:
max_allowed_packet = 100M
5. Restart MySQL service:
For MySQL:
# systemctl restart mysql 2> /dev/null
For MariaDB:
# systemctl restart mariadb 2> /dev/null
In this article, we have seen how our support engineer resolve unable to access the drupal website issue.
[Need assistance to fix this error or install tools? We’ll help you.]