Before you contact CloudLinux support team, you need collect some information of your server, so that CloudLinux’s support team will help you better way.
In this article, we’ve explained how to collect information before we contact CloudLinux support team.
Run the following command to write errors in the log file:
kcarectl –update
Provide the output of the following commands as well:
/usr/bin/kcarectl –doctor
kcarectl –patch-info
Attach /var/log/messages file as well.
Once done, contact to support team.
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